Refund Policy: You can return any products within 30 days as long as the product is unused, unworn, unwashed, without pet hair, and in the same condition that you received it. We do not offer free returns at this time. You can review our full refund policy here.
Fulfillment in Covid-19: Unfortunately, with COVID-19 throwing its weight around still, production and shipping times may vary, and/or be delayed, so we appreciate your patience while your order is fulfilled.
Pre-Order Mockups: Images provided for pre-prorder products are digital mock-ups only. Colours may vary from screen to screen and in real life.
Local Pickup (Free): We will provide a local pickup location in SW Calgary. If you choose “Local Pickup” at the end of checkout, we will send follow up email to arrange pickup once your order is available.
Local Delivery ($5): For those of you in the Calgary area (including Okotoks, Chestermere, and Airdrie), we provide delivery! For $5 per order, you can choose to have your order delivered directly to your door.
Shipping ($12-16): Your third option is to have your order shipped to you anywhere in Canada OR the United States. The price for shipping will be displayed during checkout based on the size of your order.
Pre-Order Items in Order: Pre-order items are charged in full at the time the order is placed. When you purchase a pre-order item as part of your order, your order will be put on hold until all the items in the order are available. Pre-orders are fulfilled in “first come, first served” order.